Fridge & Freezer Repairs in Essex, London and the Home Counties

A fridge or freezer breakdown can turn into a race against time to save your food. Don’t worry – Mint Service will help you keep your cool.

Call now to speak to a local engineer or book online in under 60 seconds.

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Mint Has You Covered. Local Fridge Freezer Repair Experts

We provide quick, expert refrigerator and freezer repairs across Essex, London and the Home Counites, minimising food spoilage and inconvenience. Whether you have a standalone fridge, a chest freezer, or a modern American-style fridge-freezer, our engineers can fix it.

As a Samsung Approved Service Centre and multi-manufacturer accredited repair specialist, we combine trusted technical expertise with clear pricing, honest advice and local service.

We repair all makes and models of fridges and freezers, from traditional freestanding machines to integrated models and modern smart washers. Our engineers work with leading brands including Samsung, Bosch, LG, Hotpoint, Beko, Hoover, Indesit, Zanussi, Whirlpool, AEG, Miele and Siemens.

We work on all major brands of fridges and freezers: Samsung, LG, Bosch, Hotpoint, Whirlpool, Indesit, Neff, you name it. From simple thermostat fixes to complex sealed-system repairs, we have the knowledge and genuine parts to get your refrigeration appliances back to proper temperature.

Repair as You Go

Book a one-off repair whenever you need it. You’ll get clear upfront pricing and a 3-month guarantee on the fix. No hidden fees, no obligations – just a fast, professional repair to get your microwave working for you.

Book a one-off repair

Club Mint Membership

Looking for total peace of mind? Join Club Mint for only £30 and then pay from just £17.99 a month. Members enjoy rapid response and unlimited callouts for covered repairs. Even if your appliance is already broken, you can sign up and your initial repair is included. If we can’t fix it, you don’t pay for the subscription.

Join Club Mint today

What do our customers say about Mint Service?

Audrey Davis
My appointment with Mint, for the repair of my Samsung fridge freezer, was due on a Monday and I was called on the Friday afternoon to inform me of my time. Two engineers from Mint came by to repair my Samsung fridge freezer, as per appointment. I did not have to wait for them, they were well and truly within the time provided. They were polite, friendly and knowledgeable. My fridge freezer was quickly fixed, they actually had the required parts in their van so no second appointment was required. I was also provided with a quick and general advice on my Samsung dryer. Thank you so much for your help and advice. Much appreciated.
Penny Andrews
Mint Service were very efficient though we had to wait a few days for an appointment it was the post Christmas period. Our Engineer Nigel was brilliant and diagnosed and fixed the problem with our Samsung Fridge Freezer within an hour. Thanks so much Nigel!
Trish Law
We had a faulty Ice maker on our Samsung fridge freezer. We were given Mint Service details. We spoke to a guy called Sam who was very helpful. The engineer was with us within a week. The engineers Chris and Dan were both nice friendly people. Highly recommend this company. Thank you
Mrs Khan
Dan, Samsung System Engineer came round to my property and was absolutely exceptional. Dan demonstrated a remarkable level of knowledge and expertise in his field and was able to talk me through issues I had with my fridge freezer. What truly stood out was Dan’s professionalism. He went above and beyond to ensure that technical issues were resolved efficiently. His ability to communicate complex technical concepts in a clear and understandable manner were particularly impressive. Throughout the entire interaction, it was evident that Dan was genuinely dedicated to providing the best service possible (unlike the very unfortunate experience I had with Samsung call centre). Dan’s excellence, knowledge, and professionalism makes him a valuable asset to the company and a trusted source of support for customers.
Nick Zimmern
Excellent service from Mint and their technician Kelvin. Very swift response and Kelvin was brilliant. Diagnosed the issue with Samsung fridge freezer and fixed it with no need for a return visit. All round great service and a top man!
M Lakhani
Great service from The Mint Group to repair our fridge/freezer. The engineers kept us informed of their arrival and in fact came a touch earlier than scheduled. The repair was completed within the hour by these 2 friendly and courteous engineers. The problem has now been resolved. Thank you!
Victor De Bruyne
Mint Samsung repairs overall very satisfied with the outcome when my just over 1 month old fridge freezer developed problems. Polite and patient telephone staff, despite advising me of some possible scheduling issues managed to get a cheerful and efficient Engineer, Luke, to assess, reposition a component and reassemble my freezer in very good time. Cannot ask for more.
Leslie Austin
The electronic temperature control panel malfunctioned on my Samsung fridge freezer and it was replaced by Mint. Brad the engineer who completed the repair was very professional and friendly and thoroughly deserves a rating of 10/10.
S.S M
Really happy with our fridge freezer repair service. Kashif went above and beyond and we are incredibly grateful.

Fast, Local & Multi-Brand Repair Experts Across Essex, London & the South East

If you’re seeking a repair that is not only prompt and reliable but also kind to your wallet, look no further. Click the link below for a service that guarantees efficiency without compromising on quality, ensuring your issue is resolved swiftly and affordably.

⭐⭐⭐⭐⭐ “Two engineers arrived on time, fixed the fridge-freezer in one visit and even gave advice on my dryer too.”

No one likes surprises on the bill. Mint Service charges fixed labour rates for one-off repairs and we’ll quote any parts needed upfront. If you’re a Club Mint member, your repair is covered in your subscription (including parts and labour). We stand by our work with a full repair guarantee. If the same fault reoccurs shortly after we fix it, we’ll come back and make it right. Our goal is to give you a dependable fridge freezer and peace of mind.
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We Repair All Major Appliance Brands

Mint Service is a UK Samsung Major Service Centre, but our expertise doesn’t stop there.

Our fully trained engineers repair appliances from all major manufacturers across Essex, London and the South East, using genuine or manufacturer-approved parts wherever required.

Mint Service is a UK Samsung Major Service Centre supporting customers across Essex, London and the South East

Common Fridge-Freezer Faults We Repair

  • Fridge Not Cooling: If the refrigerator compartment is warm while the freezer is still cold (or both sections are not cooling enough), potential causes include a faulty thermostat, a broken evaporator fan (which circulates cold air), or a blocked condenser coil.
  • Freezer Icing Up / Fridge Too Warm: This often indicates a defrost system problem. Modern frost-free fridge-freezers have heaters and timers to auto-defrost. If those fail, ice can build up and block airflow to the fridge compartment.
  • No Power / Compressor Not Running: If the fridge/freezer isn’t running at all, it could be as simple as a blown fuse/relay or something more involved like a failed compressor start relay or compressor motor.
  • Water Leaks: Puddles under your fridge? That’s usually due to a clogged defrost drain or a leaky water inlet (for fridges with water dispensers/ice makers). We’ll unclog drains and fix any leaking valves or hoses.

Fast, Multi-Brand Fridge Freezer Repair Service Across Essex, London and the Home Counties

From our Basildon workshop, Mint Service repairs fridges and freezer sacross Essex, East London, North London and many areas within the M25.

Our expert engineer will arrive with common appliance parts and tools, ready to troubleshoot. We aim to fix most fridge freezer faults on the first visit. You’ll get a clear explanation of the issue and the solution – we pride ourselves on honest, helpful service.

Fridge Freezer Repair Areas in Essex and London

Our regular fridge freezer repair areas include Basildon, Chelmsford, Brentwood, Billericay, Wickford, Rayleigh, Southend, Romford, Ilford, Barking, Dagenham, Hornchurch, Upminster, Rainham, Stratford, East Ham, Walthamstow, Chingford, Enfield, Tottenham, Wood Green, Barnet, Finchley, Hendon, Harrow, Wembley and surrounding areas.

We also repaiar other home appliances, including washing machines, tumble dryers, dishwashers, ovens, hobs, TVs and home cinema equipment.

Why Choose Mint for Local Appliance Repair

If you’re seeking a repair that is not only prompt and reliable but also kind to your wallet, look no further. Click the link below for a service that guarantees efficiency without compromising on quality, ensuring your issue is resolved swiftly and affordably.

Trust one of Essex and London’s leading appliance repair specialists.

  • Local, highly skilled engineers
  • Multi-manufacturer accredited
  • Genuine parts guaranteed
  • Local customer service team
  • Trusted by thousands of happy customers

Check out our reviews on Google

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Why choose Mint Service for Fridge-Freezer Repair?

When your fridge freezer stops working, Mint Service is here to help with fast diagnosis and expert repair across Essex & London. We offer transparent pricing with fixed labour rates and a clear quote for any parts needed. If you’re a Club Mint member, your repair is fully covered with parts and labour included, with no extra call-out fee.

We guarantee our work: if the same fault returns soon after repair, we’ll come back free and put it right. Choose a one-off repair or join Club Mint from £17.99/month. We can also fix your washing machine, oven, TV and more – one friendly call sorts everything.

To help you out, we’ve put together some of our most frequently asked questions.

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If your fridge freezer isn’t cooling properly, it could be due to a faulty thermostat, damaged door seal, or a failed compressor or fan motor. Blocked vents or ice build-up can also restrict airflow, affecting temperature control. Our engineers will test each component, identify the cause, and replace any failed parts to restore the correct cooling function and keep your food fresh.
Yes. Mint Service engineers are trained to repair all major fridge freezer types — including American-style, integrated, frost-free, and freestanding models. We’re manufacturer-accredited and experienced with leading brands such as Samsung (we are a Samsung Major Service Centre), Bosch, Hotpoint, Beko, LG, and Indesit. Whatever the make or model, we’ll get your fridge freezer running efficiently again.
Unusual noises can indicate worn fan motors, a failing compressor, or loose internal components. While some sounds are harmless, persistent rattling, buzzing, or knocking shouldn’t be ignored. Our local engineers across Essex and London can quickly diagnose and fix the issue, ensuring your appliance runs quietly and efficiently without further damage.
A leaking fridge freezer is often caused by a blocked or frozen defrost drain, a damaged door seal, or a cracked water inlet valve. Excess condensation or ice build-up can also result from incorrect temperature settings. Our engineers will check and clear any blockages, replace faulty parts if needed, and make sure your appliance is draining and cooling properly, preventing future leaks and water damage.
You have two flexible options with Mint Service. One-off repairs are charged at a fixed labour rate plus the cost of any required parts, with a transparent quote before any work begins. Alternatively, when you join Club Mint, your fridge freezer repairs are fully covered for one monthly subscription fee, including all parts, labour, and call-outs. It’s the easiest way to protect your essential appliances year-round.

Why Choose Mint Service?

Five-Star Service You Can Trust

Mint Service is one of Essex and London’s largest independent appliance repair specialists, and a proud UK Samsung Major Service Centre. From soggy school uniforms to missing the footy, when your TV or home appliance breaks down, you want it fixed fast.

So why choose Mint Service? Here’s what sets us apart:

Local, Highly Skilled Engineers

Our engineers are based across Essex, London, and the Home Counties – fully trained and accredited to repair all major appliance brands. We’re Gas Safe registered for gas oven/hob repairs and approved by multiple manufacturers (including Samsung).

Genuine Parts Guaranteed

At Mint Service, we repair all makes and models of appliances, TV and AV, using only genuine manufacturer parts for reliability and safety. All our work is fully guaranteed, and we’re fully insured, giving you peace of mind. We are also a Samsung Major Service Centre. 

Fast Response, Clear Pricing

With local engineers across Essex, London and the Home Counties, we can offer same-day or next-day appointments whenever possible. You’ll get a fixed-price quote for call out, parts and labour, with the option to join Club Mint, even if your appliance is broken.

Friendly Local Support

Call our local customer service team on 01268 218515 and talk to a real person who’s helpful, professional, and ready to answer your questions. We’ll keep you updated from your first call to your completed repair.

“Had my washing machine fixed. Really helpful on the phone, went the extra mile. Engineer prompt and got the job done.”

 

Loved By Customers

We’re proud of our five-star reviews and loyal customers. Our mission is to take the stress out of appliance repairs, making the process smooth, affordable, and reliable from start to finish.

“When things went wrong with my TV, it was great to have Ronny on the phone. He provided all the support I needed and additional helpful advice.”