Frequently Asked Questions

FAQs

As a local, independent business, we know the value of customer service. When you work with Mint Service, you’ll get dedicated customer support, experienced engineers, and great aftercare.

Support / frequently asked questions

The cost of repairing a TV or appliance depends on the appliance type, the fault, and whether replacement parts are required. Mint Service offers transparent pricing with clear options, including pay-as-you-go repairs, fixed-price repairs, and long-term cover through Repair & Care plans. All costs are explained upfront before any work begins.

You can view full pricing options here:
https://mint-service.co.uk/appliance-repair-prices/ or https://mint-service.co.uk/repair-and-care/

Mint Service repairs most major brands of TVs, AV equipment, home cinema systems, and household appliances. We are also a Samsung Major Service Centre, meaning we meet manufacturer standards for Samsung repairs while continuing to support many other leading brands.

In many cases, repairing an appliance is significantly cheaper than replacing it, especially for premium TVs and household appliances. A professional repair can extend the lifespan of your appliance and help reduce unnecessary waste. Mint Service engineers provide honest advice and will always let you know if a repair is not cost-effective.

Yes. All repairs carried out by Mint Service come with a six-month guarantee on parts and labour. For longer-term peace of mind, you can also choose ongoing protection through Club Mint, which provides continued repair and care cover for a one-off joining fee, even if your appliance is already broken when you join.

You can find out more about Repair & Care and Club Mint here:
https://mint-service.co.uk/repair-and-care/

Yes. Most TV and appliance repairs are carried out in your home, helping to minimise disruption and avoid transporting large or heavy items. If a workshop repair is required, this will always be explained clearly in advance and arranged by our team.

Same-day or next-day repairs may be available depending on your location, appliance type, and engineer availability. Our customer service team will always advise on the earliest possible appointment when you contact us. You can complete a repair request on our website or call our Customer Service Team on 01268 218515

Mint Service provides TV and appliance repairs across Essex, London and the Home Counties, including surrounding towns and commuter areas. Our local coverage allows us to offer fast response times and flexible appointment slots. If you are unsure whether your area is covered, our team can quickly confirm availability.

Wherever possible, Mint Service uses manufacturer-approved or like-for-like replacement parts. This helps ensure appliance safety, reliable performance, and long-term durability. Any part requirements will always be discussed with you before fitting.

Many TV, home cinema and appliance repairs can be completed during the first visit, depending on the fault and parts availability. If additional parts are required, our engineers will explain the next steps clearly and arrange a follow-up visit as quickly as possible.

Mint Service has years of hands-on experience repairing TVs, appliances, and home entertainment systems across Essex, London and the Home Counties. Customers choose us for our experienced engineers, transparent pricing, manufacturer-trained expertise, and trusted customer support from booking through to completion.

You can learn more about Mint Service here:
https://mint-service.co.uk/